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This notice is provided pursuant to Regulation (EU) 2016/679 (“GDPR”) and the Italian legislation in force on the protection of personal data. It describes the methods and purposes of processing the personal data of users who visit and use the franco.cloud website.
Data provided voluntarily: first name, surname, e-mail address, content of messages sent via forms or e-mail, and any additional data entered by the user.
Browsing data: IP address, device identifiers, browser and operating system data, pages visited, date and time of the visit, referrer. Such data are processed in aggregated/anonymous form where possible for technical and statistical purposes.
Cookies and similar technologies: technical, functional and – subject to consent – analytical/profiling. See the Cookie Policy.
3. Purposes of processing and legal bases
Responding to requests sent via form/e-mail (Art. 6.1.b GDPR – performance of pre-contractual measures; Art. 6.1.a – consent, where required).
Website operation and security, prevention of abuse and legal defence (Art. 6.1.f – legitimate interest of the Controller).
Compliance with legal obligations and requests from authorities (Art. 6.1.c).
Statistical analyses on website traffic, preferably in aggregated/anonymous form (Art. 6.1.f; Art. 6.1.a for non-anonymised tools).
4. Processing methods and security
Data are processed using electronic means and, where necessary, on paper, in accordance with the principles of lawfulness, fairness, transparency and minimisation. Appropriate technical and organisational measures are adopted to prevent unauthorised access, disclosure, alteration or destruction of data.
5. Retention periods
Contact requests: for the time necessary to respond and up to 24 months from the last interaction, unless further retention is required for legal protection.
Technical log data: normally up to 12 months, unless required by law or for security needs.
Data processed on the basis of consent: until consent is withdrawn.
Legal compliance: for the periods provided for by applicable law.
6. Recipients and categories of entities
Data may be disclosed to providers of technical services, hosting, maintenance, IT support, e-mail management or analytics tools, appointed, where applicable, as Processors pursuant to Art. 28 GDPR. Data are not publicly disclosed except in cases of legal obligations or orders from authorities.
7. Data transfers to non-EU countries
Where processing involves transfers to countries outside the European Economic Area, such transfers will be carried out in compliance with Arts. 44 et seq. GDPR, through European Commission adequacy decisions, standard contractual clauses or other appropriate safeguards. Copies of the safeguards are available on request.
8. Data subjects’ rights
At any time, users may exercise the rights set out in Arts. 15–22 GDPR: access, rectification, erasure, restriction, portability, objection, as well as withdrawal of consent without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, write to: scrivi@franco.cloud. Data subjects also have the right to lodge a complaint with the Italian Data Protection Authority.
9. Cookies and similar technologies
The website uses technical cookies for its operation and, subject to consent, functional and third-party analytical/profiling cookies. Preferences can be managed via the consent banner or browser settings. For details on types, purposes, duration and third parties, see the Cookie Policy.
10. Changes to this notice
The Controller reserves the right to amend this notice. Changes will be published on this page with the date at the top updated.
11. Contact details
For any information on the processing of personal data or to exercise your rights: scrivi@franco.cloud.
